FAQ

Standard shipping takes 5–7 business days within the US. Express (2–3 business days) is available at checkout. Orders over $75 ship free. All orders include tracking sent to your email once shipped.

Yes. We ship to most countries. International shipping rates and delivery times vary by destination — you'll see the exact cost and estimated delivery window at checkout.

We accept returns within 30 days of delivery, no questions asked. Items must be unused and in original packaging. Return shipping is free for domestic orders. Refunds are processed within 5–7 business days once we receive the item.

Yes — all Recoil hardware comes with a 1-year warranty covering manufacturing defects. If something fails under normal training use, contact us and we will make it right.

All electrical products sold in the US carry FCC and CE documentation. We request these from every supplier before listing anything. If you need copies for a specific product, email us.

Orders can be modified or cancelled within 2 hours of placement. After that, we begin fulfillment and may not be able to stop the shipment. Contact support immediately if you need changes.

WELCOME10 gives 10% off your first order. Enter it at checkout in the discount code field. It applies to all products and cannot be combined with other offers.

Add 3 or more products to your cart and STACK20 automatically applies 20% off your order. It's designed for people building a full recovery setup — which is exactly what we recommend.

No — and we never will. Our products are designed to support recovery. We say "supports," "helps," and "designed for." We do not say "treats," "cures," or "clinically proven." That's not how we operate.

A tracking link is emailed to you as soon as your order ships. You can also log into your account and view order status from the orders page.